So much more than round-the-clock support.

We believe that financial fairness is a right, not a privilege. As a part of the Claimsline Group specialising in mis-sold products, we're dedicated to correcting injustice in the relentless pursuit of what’s right.

We’re on a mission to save thousands

Have you ever been stung by an unfair deal?
Frustrated when you realise things were against you from the start?
Confused by the quick tongue of a proper wheeler dealer?

Well, you’re not alone. Since we started, we’ve stood with countless drivers who’ve been misled — and are owed thousands. Today, we’re determined to help put as much back in your pockets as possible.

Our vision

To be the go-to destination for reclaiming mis-sold car finance, where every consumer is informed, empowered, and treated fairly.

The jury is in

Compassionate, knowledgeable, and tirelessly advocating for your rights, our team of claims handlers are the best in the business. But they don’t go it alone

Working closely with some of the UK’s leading mis-sold car finance Solicitors — powerhouse’s in legal representation — together, we’re ready to challenge mis-selling on any front. And get you the compensation you deserve.

There’s value in strong values

Join hundreds of thousands of people who have already checked their eligibility for car finance compensation.

Transparency

We believe in transparency, never hiding behind jargon or hidden fees.

Fairness

We speak up for fairness, going after every claim with equity and integrity.

Expertise

We rely on our expertise, to make sure your case is handled with knowledge and care.

And we’re here 24/7 offering guidance and reassurance every step of the way.

Frequently Asked Questions

Everything you need to know about car finance claims

What is car finance mis-selling?

Car finance mis-selling occurs when a PCP or HP agreement was sold unfairly. This could include hidden discretionary commission arrangements (DCAs) where dealers could increase your interest rate to earn more commission, lack of transparency about commissions, unfairly high commission charges, or failure to properly assess affordability.

The Financial Conduct Authority (FCA) has estimated that average redress may be approximately £700 per successful claim. The exact amount will depend on your individual finance agreement and circumstances. Compensation is not guaranteed.

You can claim against any UK lender or finance company that provided a car loan or hire purchase agreement. We’ll review your agreement to identify all eligible lenders for your claim.

Due to the FCA’s ongoing review of motor finance commission arrangements, lenders have been given extended deadlines. The current deadline for lenders to respond is 31st May (as directed by the FCA). Claims are unlikely to be resolved within a few days and may take several months depending on regulatory developments.

Under our No Win, No Fee agreement, you only pay if your claim is successful. Our fees are capped in line with the FCA’s regulations for claims management companies. You may be required to pay a cancellation or termination fee if you choose to withdraw after work has begun. Full details are provided in our Client Agreement.

Yes, you can claim for multiple vehicles as long as each vehicle was financed through a UK lender. We can handle all your claims together to simplify the process.

No. You are not required to use a claims management company. You can submit a complaint directly to your lender free of charge. You may also be able to claim via the FCA’s motor finance redress scheme, which is expected to be finalised in early 2026. We offer a managed service for customers who prefer assistance with preparing and handling their claim.

Still have questions?

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